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shipments

TIME

The order processing time of jewelery that is not in stock is approximately 2 weeks (for the manufacture) from the reception of your payment.

Delivery times are 2 to 5 working days in France, Belgium, Andorra and Monaco and 10 to 30 working days abroad. Any delays due to the service provider do not entitle the customer to claim damages.

DELIVERY

For shipping orders, Bajoia uses the services of an external service provider (La Poste – France). Consequently, Bajoia can not in any way be held responsible for the problems inherent to a malfunction of the service provider’s services. Therefore, no claim for compensation, of any nature whatsoever, can be claimed in Bajoia for letter mailings (without insurance).

The Followed Letter does not offer a guaranteed delivery period and does not offer insurance against theft or loss. By Colissimo, shipments are insured at their purchase value.

If you are in a hurry, please choose delivery by Colissimo.

For our jewels of the jewelery range, choose preferably the delivery by Colissimo, the parcel is thus insured at the height of the value of the jewel and the parcel is delivered by hand against signature.

Your package is sent confidentially (no apparent mention of the brand and the product).

RATES

• Followed letter France, Belgium, Andorra, Monaco and Overseas: Offered
• Colissimo France, Belgium, Andorra and Monaco: € 8.95
• Colissimo Overseas: 15,20 €
• Letter Followed European Union: 4,40 €
• Colissimo European Union: 16,30 €
• Followed Letter World: 4,50 €
• Colissimo World: 28,00 €

The goods always travel at the risk and peril of the buyer. You must check the good condition of the goods upon arrival of the package. In case of anomaly (missing or broken product, pierced package, open or damaged), you must refuse the package.

GIFT

Bajoia offers you the possibility to deliver to another address than yours, at a friend for example. To do this, simply, at the time of placing the order, specify that it is a gift (order summary page), then fill the message field.

The recipient will receive the order from you, accompanied by the text written in a nice card, you just have to write the message.

RETRACTION

The buyer has, within 14 working days from the delivery of the order, a right of return, at his expense, for exchange or refund, products that do not suit him.

The product returned by colissimo against signature must be in its original condition and packaging. It will not have been worn, will not have any deterioration – as small as it is – and will remain intact.

Within a maximum period of 30 days from receipt of the returned product, the buyer will be refunded the sum of the returned product.

Bajoia jewelery is delivered in a satin or suede pouch or in a box for the rings of the jewelery collection.

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